Available 24/7
Your AI Assistant That Handles Support 24/7
From product questions to order tracking to returns — your AI support assistant handles the conversations that keep your team busy. It resolves most queries automatically, and knows when to escalate.
Brainificated Support
Online
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Product Search
Searches your catalog, shows products with images and prices, adds to cart.
Order Tracking
Checks order status, shares tracking links, provides delivery estimates.
Knowledge Base
Answers FAQs from your knowledge base — shipping, returns, policies.
Smart Escalation
Knows when to hand off to a human agent — with full conversation context.
The difference is clear
Without AI Assistant
Traditional support
- Customers wait in queue for simple questions
- Agents manually look up products and orders
- No support outside business hours
- Average response time: 8+ minutes
AI-POWERED
With AI Assistant
Brainificated support
- Instant answers to common questions
- Rich product cards with images and cart actions
- 24/7 availability across all channels
- Average response time: under 3 seconds
80%
Queries resolved automatically
<3s
Average response time
24/7
Always available
15+
Built-in tools
Ready to automate your first line of support?
Let your AI handle the repetitive conversations so your team can focus on what matters.