Every Channel, One Dashboard

Meet your customers where they are. Web chat, Telegram, Instagram, email — all conversations flow into one unified inbox with a single customer identity.

Search conversations...

Maria Papadopoulou2m ago

Web

I'd like to check my order status...

Nikos Dimitriou15m ago

Can I return the running shoes I bought?

Elena Georgiou1h ago

Re: Order confirmation #ORD-089

Kostas Andreou3h ago

Instagram

Do you ship to Cyprus? Love your new...

Sophia Katsarou5h ago

Web

Thanks for the help! The jacket is perfect.

Maria PapadopoulouWeb

Online

Hi, I'd like to check the status of my order. I placed it 3 days ago.

Of course! I can help with that. Could you share your email or order number so I can look it up?

Sure, it's [email protected]

Found it! Order ORD-089 shipped yesterday and should arrive by tomorrow. I'll send you the tracking link.

Supported Channels

Active

Web Chat

Embed a chat widget on your website with text and voice support. Customizable to match your brand.

Active

Connect your Telegram bot. Customers chat with your AI on the platform they already use daily.

Coming Soon

Messenger

Respond to Facebook Messenger conversations automatically with your AI assistant.

Coming Soon

Instagram

Handle Instagram DMs and story replies. Meet your customers on the visual platform they love.

Coming Soon

Email

Handle email support with AI-assisted responses and smart routing.

One Customer, Every Channel

When a customer contacts you on Telegram today and web chat tomorrow, Brainificated recognizes them. Full conversation history, unified profile, seamless experience.

Maria Papadopoulou

[email protected]

3 conversations across 2 channels

WebTelegram

Ready to unify your customer support?

Talk to our team and see how every channel comes together.

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